current Eeia clients

Welcome to the EPIcenter Energy Incubator and Accelerator (EEIA)! From this page you can view Frequently Asked Questions and find important links.

Faqs

how do i request a mentor or subject matter expert (SME)?

The EEIA has access to a network of mentors and SMEs who volunteer to make themselves (and their expertise) available to EEIA client companies. To request a mentor or SME please speak with your assigned coach. You coach will help match you with an appropriate, and mutually-agreeable, mentor team based on each client's stage of business development and particular needs.

i have been accepted into the Eeia. what should i do now?

Congratulations on your acceptance! The next step is to finalize the Program Agreement, which you should receive via email from Andi Littlejohn, Programs Manager. Please contact her at alittlejohn@epicenterus.org or (210)904-2625 with any questions or concerns.

how do i know when i will graduate?

Through your meetings with your assigned coach you will work on creating a milestone map which will include the requirements and projected timeline for graduation. Once those milestones are met, you and your coach will discuss your graduation from the program.

For additional questions or concerns about graduation requirements, please contact your coach, or Andi Littlejohn, Programs Manager, at alittlejohn@epicenterus.org or (210)904-2625.

how do i request help with prototyping?

While the EEIA does not currently include access to a Fabrication Laboratory, there are a variety of prototyping facilities and experts throughout San Antonio that the EEIA staff can introduce clients to. Please contact your assigned coach for this information.


i am unable to attend a meeting, workshop, or event. who do i notify?

Please notify the individual you are meeting with, or who is organizing the workshop/event as soon as possible. Please also notify your assigned coach about the absence.

It is strongly encouraged that you send a team member in your place if you are unable to attend a meeting or event. Remember that a participation rate of 80% is expected. Unexcused absences of greater than 20% of scheduled events may result in termination from the program.


what is a data call and how do i submit this information?

Just like the EEIA's client companies, EPIcenter and the EEIA itself must maintain statistics to demonstrate its effectiveness and to meet funder/investor reporting requirements. It is crucial that certain statistics and data points are collected on a regular basis. Therefore, EPIcenter will issue a call for data on a regular basis (at least twice a year and occasionally on demand.)

When these requests occur, EPIcenter staff will send out a request for information which will include a link to an online form to complete (referred to as a Data Call). This information is compiled into an aggregate report and submitted to the appropriate entity. No identifiable individual company data is submitted individually but is aggregated with other companies in the EEIA. Cooperation in submitting this information as quickly and accurately as possible is most appreciated; it supports the ecosystem from which each EEIA client is benefiting.


how do i make a payment for Eeia services?

Invoices will be sent to you via email. You can make payments by clicking the link and entering payment information via the email.

If you have any questions please don't hesitate to contact Andi Littlejohn, Programs Manager, at alittlejohn@epicenterus.org or (210)904-2625.


Questions

If you have any questions please contact:

Andi N. LittlejohnPrograms Manager